A-Z list of courses
Browse our full list of courses below.
Absence Management
Advanced face-to-face communication at work
Advanced Minutes : Formal minute taking for board & governance meetings
Anti-Harassment and Anti Bullying in the workplace
Appraisal Skills
Assertiveness Skills Training
Becoming an effective consultant
Blog writing
Budgeting for non financial managers (1 day)
Building, Belonging, Understanding, Unconscious, Harnessing, Emotional Intel
Building personal resilience and beating stress
Business Planning
Business Writing Skills
Business Writing Skills for ESL
Coaching Skills for managers
Coaching your team
Communication in the workplace
Conducting a formal hearing
Confident and effective presentations
Conflict Resolution
Creating an effective induction programme
Creating inclusive spaces for transgender non binary & gender non conforming people
Creative thinking and innovation toolkit
Customer care and telephone skills
Delegation skills
Developing a growth mindset for success
Developing your personal brand
Digital writing for websites, e-newsletters, blogs and other social media
Disability and mental health awareness
Discipline and managing conduct at work
Effective feedback and conversations
Effective mentoring
Effective office management
Email newsletters and ebulletins
Emotional Intelligence in management and leadership
Employment law for people managers 1 day workshop
Employment law for people managers 2 day workshop
Equality diversity and inclusion
Essential skills for the administrative team
Event management: an introduction
Event management: intermediate
Facilitation Skills
Family-friendly working
Finance skills for non financial managers
Focus groups
Gender equality
General Data Protection Regulation (GDPR)
Grammar and punctuation at work
Handling difficult people and situations
Handling difficult people and situations: extending your skills and confidence
Handling the press and media: how to get your story covered
Handling written complaints
How to brand an initiative, range or product
How to organise stand out virtual events
Human resources: the essentials
Impactful presentations: two-day masterclass
Increasing performance with positive psychology
Influencing skills courses
Internal communication
Interview skills for managers
Introduction to counselling skills in the workplace
Introduction to leadership
Leading an inter-generational workforce
Leading virtual and remote teams
Leading with Authenticity
Listening Skills
Management Skills Training
Managing a media crisis
Managing better meetings
Managing Change
Managing underperformance, absence and stress
Managing volunteers
Marketing: getting your message across
Marketing in the not-for-profit sector: a beginner’s guide
Mediation skills for managers
Mindfulness at work: an introduction
Minutes: taking and writing minutes
Monitoring, evaluation and impact assessment: making a difference
Motivating and inspiring your workforce
Moving from manager to leader
Moving into management taking on a new role
Negotiation Skills
Networking and representing your organisation
Neuro Linguistic Programming (NLP)
Partnering for success
Personal development review: manager’s tool kit
Personal effectiveness – Be more confident at work
Persuasive Copywriting
Presenting with PowerPoint: a practical workshop
Problem solving: tools to enhance your performance
Professional writing skills for non-native English speakers
Project Management
Proof-reading
PR strategies that work
Preparing tenders and proposals: the pitch, process and presentation
Radio and television interviews
Receptionist training: becoming an exceptional receptionist
Recruitment and selection
Reputation management: create a powerful reputation for your organisation
Resilience through Change
Resolving conflict with the customer
Restructure and redundancy workshop
Retail sales techniques: theory into practice
Reverse Mentoring (1 day)
Risk management
Sales skills: enjoy successful selling
Self awareness at work
Social media and online communications – a strategic approach
Speed reading
Start up toolkit
Strategic planning and thinking
Strategy: from the vision to implementation
Supervision skills managing people and teams
Talent management and succession planning
Team building
Team leader skills: building and leading a high performance team
The Art of Storytelling: Getting your audience at the edge of their seats
The Effective learning and development administrator
The Executive PA: moving from secretary to an executive PA role
Time management for Administrators
Time management for Managers
Training the trainer
Transition management: leading people through change
What’s new in HR and employment
Winning pitches
Women in management and leadership
Working effectively across cultures
Working effectively with your Manager
Working with an intergenerational workforce
Working with the contract of employment
Write for success
Writing letters and emails
Writing skills (basic 1 day)
Writing speeches: keynotes, presentations and special occasion addresses
Funded Programmes
Funded Programmes
Coaching Programme Level 5
Resources
Administration
Communication
Effectiveness
Management
Writing
