Coaching skills for managers

Course summary

Coaching is an invaluable tool for managers who want to motivate and support their team to improve performance and manage change. It can also be part of an organisational strategy to support change at individual, team and organisational level.

Coaching is increasingly recognised as a flexible and effective way of supporting staff to develop new skills and confidence. This course is designed to help line-managers understand coaching, how coaching fits with effective management and to acquire practical coaching techniques to use in their every day work.

RN, Speedy Services
“I can now go away and feel confident that I have the skills to be able to do coaching competently. I really enjoyed the day and it was the course really relaxed and informative.”
“I have been feeling pretty negative in my role as manager recently but I feel I now have some tools to turn things into positive.”
RB, New Voice Media
“I've come away with a solid theoretical basis and also have lots of ideas to take back. There's a lot of attention for detail at the centre - from healthy sweet snacks to the care shown on reception.”
LW, National Union of Teachers
“The tutor was really helpful, knowledgeable and friendly. Overall I was very impressed and came away with some useful reminders that I am applying practically.”
CT, Aspinall Foundation
“Excellent! An engaging format that was kept informal and very participant led. Very useful and transferrable skills learnt today that will help in my management role.”

Course dates and location

We can deliver this course virtually for your organisation, on a date and time that suits you. If you have four or more people who would like to attend this course then group training could be the most cost-effective option. Contact one of our Training Coordinators on 020 7490 3030 or email for more information and a quote.

If you would like to attend this course then register your interest with us. Currently, this course is run on request meaning that a date will be scheduled once we have at least three people interested in attending this course. 

There are no dates available at the moment.

The course combines the essential concepts underpinning a coaching approach with practical exercises, reflection and discussion. During the day you will cover:

  • what is coaching
  • how it differs from mentoring and counselling
  • how coaching fits into management
  • how a coaching relationship can make a difference
  • coaching models
  • different approaches
  • getting started
  • the basic ideas
  • focussing on outcomes
  • asking effective questions
  • increasing awareness
  • listening fully
  • overcoming fears
  • supporting change
  • a year of free support

All our training courses are delivered virtually. The webinar systems used do not require software download.

The course is designed for anyone who manages, supports or coordinates other people, and who is interested in deepening the effectiveness of their working relationships and improving performance. No prior knowledge of coaching is needed – just a commitment to effective management.

The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

  • £589 plus VAT not-for-profit price (applies to charities and all other not-for-profit organisations, including public sector and housing)
  • £654 plus VAT standard price (applies to all other organisations)

Coaching skills for managers

We have a two-tier pricing structure, offering discounted rates to charities and not-for-profit organisations: Not-for-profit price applies to charities and other not-for-profit organisations (including public sector and housing) Standard price applies to all other organisations

If you are requesting a charity discount, we will need your registered charity number

(if so please specify – please note, this information will be kept private and only used to ensure we can support your learning needs on the day(s) of the course)

(e.g. dietary, access, religious)

We will invoice you for your course and this will be sent via email within two working days. Once you have received your invoice, you can pay by BACS, credit card or cheque.

(promotional codes cannot be used for courses with a special offer price applied)