Monitoring, evaluation and impact assessment: making a difference

Course summary

“Not everything that counts can be counted. And not everything that can be counted, counts.” Albert Einstein

The pressures for ‘change’, ‘getting results’ or ‘having an impact’ are ever-present in today’s workplace. Whether these arise from new initiatives or plans, change programmes or projects it has become increasingly important to demonstrate success or adapt to changing circumstances. But, as the quote suggests, these can sometimes be elusive. Monitoring progress and evaluation of results can help but what do you measure and when? How do you balance ‘doing the right thing’ with ‘doing it right’?

“It is better to be roughly right than precisely wrong.” John Maynard Keynes

This one-day introductory course will clarify your thinking, enable you to build monitoring and evaluation systems into your plans from the outset and help you demonstrate that you are making a difference.

LW, Tunbridge Wells Borough Council
“The course offered many useful insights and some frameworks/tools which I can start to apply at my work. The venue and refreshments were the best I've experienced!”
AS, LawWorks
“I found the course enjoyable and would recommend it to others. I really liked working through the forms and work sheets. I feel more prepared to get started and eager to learn more. Thanks! ”
PM, London Borough of Hammersmith and Fulham
“A very good course and excellent trainer. I was provided with tools that I can see myself using right away. I feel there is a lot I am taking away and can share with my colleagues.”

Course dates and location

We can deliver this course virtually for your organisation, on a date and time that suits you. If you have four or more people who would like to attend this course then group training could be the most cost-effective option. Contact one of our Training Coordinators on 020 7490 3030 or email for more information and a quote.

If you would like to attend this course then register your interest with us. Currently, this course is run on request meaning that a date will be scheduled once we have at least three people interested in attending this course.

  • There are no dates available at the moment.

During the day you will cover:

  • building monitoring and evaluation into your project plans
  • impact assessment as part of the project lifecycle
  • deciding the types of information you need and when
  • preparing Terms of Reference for monitoring or evaluation activities
  • the difference between outputs and outcomes
  • different ways of getting the information you need
  • the six key questions you will want to ask
  • how to demonstrate success and use the lessons learned
  • a year of free support

All our training courses are delivered virtually. The webinar systems used do not require software download.

This course is suitable for senior managers with responsibility for making things happen. The tools and techniques covered in this course will give you clarity and practical support in a wide range of situations.

The Centre works with organisations from all sectors including the public sector, voluntary sector, private sector and corporate sector.

By the end of the course, you will be able to plan and implement monitoring and evaluation procedures integral with your projects, initiatives or programmes, and from the outset. You will recognise what success or failure looks like, and have an appreciation of what information you need to make that decision. You will have some useful tools to enable you to demonstrate that you are making a difference.

The Centre offers a wide range of management courses including our popular management ladder. Management courses include Strategic planning and thinking, Supervision skills and Project management.

  • £589 plus VAT not-for-profit price (applies to charities and all other not-for-profit organisations, including public sector and housing)
  • £654 plus VAT standard price (applies to all other organisations)

Book this course

We have a two-tier pricing structure, offering discounted rates to charities and not-for-profit organisations: Not-for-profit price applies to charities and other not-for-profit organisations (including public sector and housing) Standard price applies to all other organisations

If you are requesting a charity discount, we will need your registered charity number

(if so please specify – please note, this information will be kept private and only used to ensure we can support your learning needs on the day(s) of the course)

(e.g. dietary, access, religious)

We will invoice you for your course and this will be sent via email within two working days. Once you have received your invoice, you can pay by BACS, credit card or cheque.

(promotional codes cannot be used for courses with a special offer price applied)