Writing better letters and emails

(Former name: Writing letters and emails)

Course summary

If you’d like to cut down the time you spend composing letters and emails, or want to write more fluently and waffle less, or wish your emails got better results – then this course is for you. You will learn how to connect with the reader, be clear and concise, get your point across, write action-oriented emails, and adapt your style for formal and informal communications.

LB, Teenage Cancer Trust

“I was very impressed with the course. The trainer was very intelligent and I respected her knowledge and opinion. I feel more confident now.”

BF, Paragon Community Housing

“The course was fun, interactive and I came away feeling better about writing.”

LM, Twyford Church of England High School

“I found the course and the venue excellent. I will be recommending to my team.”

Course dates and location

All our training courses are being delivered virtually. The webinar systems used do not require software download.

Please note: we allow a maximum of three people per organisation on our Individual training courses.

Our next available course dates for individuals are:

There are no dates available at the moment.

We can deliver this course virtually for your organisation, on a date and time that suits you. If you have four or more people who would like to attend this course then group training could be the most cost-effective option. Contact one of our Training Coordinators on 020 7490 3030 or email for more information and a quote.

This one-day London based course will include guidance on:

identifying your aims
finding the right structure
getting things in the right order
getting to the point
getting results
getting the right tone
formats, forms of address and email etiquette
writing for different readers
good beginnings and endings
thanking and apologising
presentation and layout
links, attachments and enclosures
a year of free support

All our training courses are delivered virtually. The webinar systems used do not require software download.

This letter writing and email writing course is suitable for anyone who would like to make more impact with their letters and emails, and take less time over it.

The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

This London based course will give you a range of useful tips and strategies which will improve your letters and emails at work and save you time.

Other writing courses at the Centre include Grammar and punctuation at work; Business writing skills; Report writing skills and Proofreading.

You may like to consider running this course in-house at your organisation. If you have at least three people interested in this course then it can work out more cost-effective to run for a group of your staff. Find out more about group training.

£469 plus VAT not-for-profit price (applies to charities and all other not-for-profit organisations, including public sector and housing)
£522 plus VAT standard price (applies to all other organisations)

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Standard price: £443.70 VAT: £88.74; TOTAL: £532.44 ‘Not-for-profit’ price: £398.65 VAT: £79.73; TOTAL: £478.38

We have a two-tier pricing structure, offering discounted rates to charities and not-for-profit organisations: Not-for-profit price applies to charities and other not-for-profit organisations (including public sector and housing) Standard price applies to all other organisations

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