The effective learning and development administrator

(Former name: How to be an effective training administrator)

Course summary

Designed for individuals who need an understanding of organisational learning and development, who wish to develop the skills and knowledge required for this role. This course is intended as a practical experience where participants will be able to review the role and support they currently provide, and have an opportunity to generate new ideas that can be applied in the workplace.

KL, Archbishops' Council

“Very good - it was clear, informative and stimulating. It gave me the confidence that I know more than I realised but I also came away with some new ideas.”

SH, A2Dominion Housing Group Ltd

“I think the course met my objectives very well - I now have a better understanding. The trainer was excellent - knowledgeable, engaging and interactive.”

Course dates and location

We can deliver this course virtually for your organisation, on a date and time that suits you. If you have four or more people who would like to attend this course then group training could be the most cost-effective option. Contact one of our Training Coordinators on 020 7490 3030 or email for more information and a quote.

If you would like to attend this course then register your interest with us. Currently, this course is run on request meaning that a date will be scheduled once we have at least three people interested in attending this course.

Our next available course dates for individuals are:

There are no dates available at the moment.

Training Administrator Courses in London

For PAs and learning and development administrators who wish to improve their contribution to the training function. The course will cover:

1. Understanding the learning cycle and how it links with the needs of your organisation:

reviewing the changing role of training and development within organisations
developing a culture of learning
evaluating training interventions

2. The role of the learning and development administrator:

defining roles and responsibilities
developing key competencies
building relationships across the organisation
managing expectations

3. Organisational performance:

reviewing the development opportunities within your organisation
defining the needs and priorities for the business and employees
promoting professional development and engaging commitment

4. Planning and delivery:

learning and development policies and individual access
using effective planning tools

5. Reviewing learning and development costs:

overview of budget management
establishing a network of contacts
developing sustainable methods of delivery

6. Recording learning and development information:

reviewing current L&D systems
providing an audit trail for training and development interventions

7. Evaluating benefits:

reviewing training evaluation methods and data analysis
identifying what needs to change?
action planning

This course also includes a year of free support from your trainer.

All our training courses are delivered virtually. The webinar systems used do not require software download.

The Effective learning and development administrator course is ideal for PAs, training administrators, training assistants or training managers and secretaries who wish to develop the skills and knowledge required for this role. This course is intended as a practical experience where participants will be able to review the role and support they currently provide, and have an opportunity to generate new ideas that can be applied in the workplace. The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

This course is designed to ensure that you are:

– equipped with the essential skills to confidently give professional support in the planning, preparation and delivery of learning interventions
– provided with a good knowledge of training and development options, best practice and the interpersonal skills necessary to support your organisation and staff.

Other courses that the Centre offers which can help your administration skills include: Customer care and telephone skills; Essential skills for the administrative team; From secretary to PA.

£469 plus VAT not-for-profit price (applies to charities and all other not-for-profit organisations, including public sector and housing)
£522 plus VAT standard price (applies to all other organisations)

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Standard price: £522 VAT: £104.40; TOTAL: £626.40 ‘Not-for-profit’ price: £469 VAT: £93.80; TOTAL: £562.80

We have a two-tier pricing structure, offering discounted rates to charities and not-for-profit organisations: Not-for-profit price applies to charities and other not-for-profit organisations (including public sector and housing) Standard price applies to all other organisations

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