Facilitation skills

Course summary

This facilitation training course looks at principles, values and techniques for dynamic, participatory and experiential facilitation. There will be opportunities to apply the tools and techniques and practice facilitation yourselves.

Participants will develop their skills in planning and preparing one-day sessions, meeting the needs of participants through a range of participatory facilitation techniques for varied and stimulating meetings and problem-solving. Dealing with challenges and challenging behaviour will also be addressed.

ET, Engineering Council
“The course has made me feel more confident and empowered. The course was very interesting and insightful, it was very interactive and kept me engaged throughout the day. ”
KB, Ministry of Agro and Rural Industries
“The course was very well run and interesting. It covered new areas and refreshed my memory on several topics.”
LG, Evolve Housing and Support
“Absolutely brilliant! A very enjoyable day that held my interest throughout and also taught me A LOT about myself!”
PM, Tri-borough Children's Services
“This was a very practical, useful and focused course. The trainer was very engaging, knowledgeable and friendly.”

Course dates and location

All our training courses are being delivered virtually. The webinar systems used do not require software download.

Please note: we allow a maximum of three people per organisation on our Individual training courses.

Our next available course dates for individuals are:

  • 16 May 2024

We can deliver this course virtually for your organisation, on a date and time that suits you. If you have four or more people who would like to attend this course then group training could be the most cost-effective option. Contact one of our Training Coordinators on 020 7490 3030 or email for more information and a quote.

A facilitator is a coordinator, leader, thinker, negotiator, timekeeper, recorder, referee, neutral observer. This facilitation course will help you develop the skills to take on these different roles.
Over the day you will cover:

  • the art and values of facilitation
  • processes including needs assessment, establishing aims and objectives and evaluation
  • the skills of the facilitator
    o planning
    o listening
    o questioning
    o balancing
    o negotiating
    o timekeeping
    o clarifying
    o including and involving
    o stretching and challenging participants
    o ensuring that problems are identified and dealt with
    o synthesising
    o recording
  • facilitation tools including role-play, blue sky discussion, using analytical models, games and story-telling
  • facilitation for meetings, consultation, consensus-building, breakout groups and plenaries
  • team-building
  • problem-solving, including handling challenging behaviour
  • cross-cultural work and equal opportunities
  • a year of free support

All our training courses are delivered virtually. The webinar systems used do not require software download.

This facilitation skills course is for anyone who needs to facilitate discussion including team leaders, project managers and those who want to add to their communication skills. The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

By the end of the workshop, you will have learnt tools and techniques to help you develop your own effective facilitation style. You will understand how to motivate different people, how to facilitate productive discussion, and reach agreement on action. You will have developed your skills in supporting participants to think clearly and creatively, and work together productively.

The Centre offers a wide selection of management and communication courses which complement this course including Impactful presentations: two-day masterclass, Developing your personal brand and Powerful communication skills for leaders.

  • £589 plus VAT not-for-profit price (applies to charities and all other not-for-profit organisations, including public sector and housing)
  • £654 plus VAT standard price (applies to all other organisations)

Book this course

We have a two-tier pricing structure, offering discounted rates to charities and not-for-profit organisations: Not-for-profit price applies to charities and other not-for-profit organisations (including public sector and housing) Standard price applies to all other organisations

If you are requesting a charity discount, we will need your registered charity number

(if so please specify – please note, this information will be kept private and only used to ensure we can support your learning needs on the day(s) of the course)

(e.g. dietary, access, religious)

We will invoice you for your course and this will be sent via email within two working days. Once you have received your invoice, you can pay by BACS, credit card or cheque.

(promotional codes cannot be used for courses with a special offer price applied)