Coaching: Level 5

Coaching is a way of treating people, a way of thinking and a way of being, which is seen as vital to supporting individuals and organisations in increasingly volatile and ever-changing environments.

Understanding self, commitment to self-development, managing the contract, building the relationship, enabling insight and learning, outcome and action orientation, use of models and techniques and evaluation are key overarching areas which feature within this programme.


  • Use enhanced listening and questioning skills to increase individuals’ and teams’ self-awareness to enable them to evaluate their own and others’ strengths and development areas, allowing the individual(s) receiving coaching (“the coachee”) to create and deliver bespoke actions leading to positive change.
  • Use their emotional and social intelligence in an applied way to support the development of self-awareness, adaptability, resilience, wellbeing, motivation and confidence in the coachee.
  • Are non-judgmental (neither denying nor affirming a coachee’s perspectives and opinions) and encourage individuals to find their own solutions and appropriate ways forward.

Who is it for?

  • A Level 5 qualification in coaching is perfect for practising coaches, middle management or aspiring senior management.
  • Eligibility criteria applies


  • This apprenticeship is available in Level 5

Key Responsibilities

  • Understanding self
  • Managing the contract
  • Building the relationship
  • Enabling insight and learning
  • Models and techniques
  • Outcome and action orientation
  • Evaluation


  • Laying the Foundations
  • Establishing Relationships and Supporting Learning and Growth
  • Building Awareness of the Self in Coaching
  • Building Self-Awareness in Coaching
  • Taking the Broader view:
    • Part 1: Coaching and the System and Exploring Professionalism in Coaching
  • Taking the Broader view:
    • Part 2: Understanding What Works