Effective office management

(Former name: Office management)

Course summary

An efficient office is often commented on or given due praise. An inefficient office can cause the organisation a lot of stress and strife amongst staff. Planning and co-ordinating the smooth and efficient execution of the workload, building up and maintaining a motivated and professional workforce are only some of the demands of the job of the office manager.

This two-day Office management training course will help you develop an assertive and organised approach to managing people and processes in your office, to facilitate harmonious and productive working. It includes key management skills and planning techniques to improve information flow and achieve objectives.

SE, Dahl and Dahl Ltd
"I enjoyed the relaxed atmosphere and felt that the trainer helped us tackle some difficult issues."
JT, British Woodworking Federation
"The course was very good and I definitely recommend it. Learning about basic budgets was really beneficial for me, and the course went above and beyond my expectations."
AP, National Union of Teachers
"The course was well structured and gave plenty of examples, including real life ones. I learnt many new skills and techniques and The Centre had really friendly staff and clean facilities."

Course dates and location

We can deliver this course virtually for your organisation, on a date and time that suits you. If you have four or more people who would like to attend this course then group training could be the most cost-effective option. Contact one of our Training Coordinators on 020 7490 3030 or email for more information and a quote.

If you would like to attend this course then register your interest with us. Currently, this course is run on request meaning that a date will be scheduled once we have at least three people interested in attending this course.

  • There are no dates available at the moment.

On this two-day office management training course you will cover:

  • understanding the role and responsibilities of a successful office manager
  • motivating your staff to achieve their objectives
  • giving constructive feedback to individuals
  • prioritising the workload and minimising stress
  • developing your people by delegating effectively
  • using project management tools to plan a small project
  • managing a simple budget
  • working with others effectively
  • dealing with change
  • controlling meetings and briefings constructively and assertively
  • a year of free support

All our training courses are delivered virtually. The webinar systems used do not require software download.

Our Office management training courses for all those who deal with the day-to-day running of the office, whether managers, office managers, PAs, secretaries or administrative staff. The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

This Office management training course will help you understand the range of responsibilities and skills required to run an office, both in terms of people skills and getting the most from your team, as well as techniques and procedures to aid the effective running of the office.

The Centre runs a range of courses aimed at administrators, PAs, secretaries, receptionists and office managers. See our training courses in: The Executive PA, Time management for administrators: managing time and workload, Reception skills, Essential skills for administrators, or Customer care and telephone skills.

All of the above courses are run on our Open Programme and can also be run in-company at your own premises on a date of your choice.

  • £776 plus VAT not-for-profit price (applies to charities and all other not-for-profit organisations, including public sector and housing)
  • £1025 plus VAT standard price (applies to all other organisations)

Book this course

We have a two-tier pricing structure, offering discounted rates to charities and not-for-profit organisations: Not-for-profit price applies to charities and other not-for-profit organisations (including public sector and housing) Standard price applies to all other organisations

If you are requesting a charity discount, we will need your registered charity number

(if so please specify – please note, this information will be kept private and only used to ensure we can support your learning needs on the day(s) of the course)

(e.g. dietary, access, religious)

We will invoice you for your course and this will be sent via email within two working days. Once you have received your invoice, you can pay by BACS, credit card or cheque.

(promotional codes cannot be used for courses with a special offer price applied)