Building awareness of the self in coaching

Trainer: Jane Sullivan

Content covered

  • Theories of learning and reflective practice such as Kolb, Gibbs, Schon, etc. and basic schools of psychology and neuroscience, including linguistic interpretation and application.
  • Diversity and inclusion and bias theory, including personality type theories such as preferences for introversion vs extroversion, integrity, ontology and human values and how they impact on behaviour and organisations. The theory of self-actualisation such as Maslow’s Hierarchy of needs, Herzberg’s motivational theory.
  • The importance of a coaching contracting and re-contracting, and models enabling its effectiveness.
  • Methods of communication including verbal, non-verbal, building rapport, matching and mirroring. Listening skills including levels of listening. Theories of relationship management including transactional analysis, power dynamics and stakeholder management theories.
  • Learning about a range of coaching models and techniques, and related psychological approaches, such as Whitmore’s GROW model, Kline’s Thinking Environment, Gestalt, neurolinguistic programming (NLP), cognitive behavioural coaching, positive psychology, metaphor, solutions-focussed coaching and skills and performance coaching.

Written account submission and mentor feedback

  • Learners will submit a Written Account, evaluating how they have applied their new knowledge and skills in the workplace and challenges they may have faced. The Programme Mentor will review and give feedback on this.

Product Evidence submission

  • Learners will submit evidence that they have applied the knowledge from the workshop. The Programme Mentor will review and give feedback on this.

Monthly Programme Mentor session

  • Learners will attend mentoring sessions with their Programme Mentor to receive support and feedback in applying the knowledge to the workplace.