Welsh Case Studies

Our Welsh case studies emphasises the importance of embracing and utilising the Welsh language, whether it’s learning or being fluent, having bilingual skills can open many doors and create positive experiences. We are proud to share our stories of learners and staff that have benefitted from using the Welsh language.

Here are some statements made by our learners regarding their experiences learning with the Welsh language:


I have been working in a house with two individuals. The one service user speaks Welsh as his first language. He does understand and speaks English. My journey with him has been a wonderful experience. I have made the effort to learn the basics in Welsh but over and above that this client loves his music. Through him and his love of music I have learned some of these songs or bits of them.
– Sandra, NVQ Level 2 in Health and Social Care
 The face-to-face classes and support from my colleagues gave me the confidence boost that needed to try using my Welsh more often at work. Even some of the individuals I support are helping me along the way by starting to communicate with me in simple Welsh.
– Clare, NVQ Level 3 in Health and Social Care
I started providing care in the community and never really understood the importance of the Welsh language until providing care to people who’s first language is Welsh.
– Amanda, G Level 4 Preparing for Leadership and Management in Health and Social Care
After my Prentis Iaith module with Itec I started greeting clients with bore da and nos da for good night. Most of them were very much delighted and would respond da iawn! In recent months I have developed a pleasant relationship with a very strong Welsh speaking client who grew up in North Wales. She enjoys sharing her rich Welsh history and knowledge with me. She has been teaching me how to count and each time I arrive I have to recite or say something from the last call. I will shout “Gweld chi pimp o gloch” on my way out and she is left in stitches. Both of us look forward to our brief time together and the learning of Welsh language has really been a source of rapport between us.
– Edith Dube, Health and Social Care Level 2

At my workplace I have been teaching the children Welsh. We do circle time where I read the children books and do songs together, they will join in and do the actions that can along. One of my proudest moment is teaching a three year old girl how to sing the song ‘Adeiladu Ty Bach’. With months of practicing and going over the song almost every day she learnt to sing the song all the way through by herself. She went home to sing it to her mum and dad. We also recorded the video which then got shared around her family including her grandparents. I felt very proud by helping her in this beautiful journey of developing her Welsh language.

– Ffion Jones, Childcare Level 3