History and Experience
Yihya has considerable experience in management from working in the Hospitality industry and the retail sector. He has a proven track record in training, assessing learners and organising people.
Yihya delivers activities using different methods and resources to ensure that the individuals are fully aware of any task, Health and Safety requirements, British Values, Prevent and Safeguarding are embedded and delivered.
Yihya has Developed learners in Team Leading level 3 and Management level 5, in groups and individual coaching while supporting and naturally embedding Functional skills, Maths and English. He maintains Individual Learning Plans, portfolio building and preparation for EPA.
Yihya tailors his training to the needs of the Individual according to initial assessments and learning styles with a mixture of face to face and remote learning sessions.
Yihya has worked in the private sector delivering qualifications to banking staff, doctors surgeries, admin and managerial staff at law firms and various hospitality establishments. He has also delivered qualifications in the public sector such as county councils, NHS outlets, housing associations and at charity organisations.
Apprenticeship courses and Levels
Yihya currently delivers Operations Manager level 5 and Team Leader supervisor Level 3 qualifications. He also delivers Business Admin up to level 4, Customer services level 3 and Retails and Hospitality Skills level 3.