Information, Advice and Guidance
This apprenticeship is ideal if your role involves providing advice and
guidance directly to clients, reporting to line managers as well as associated services. You may also supervise and support other staff members.
Course overview
At a glance
This qualification will provide learners with the skills and underpinning knowledge required by employers in a broad range of roles where
information, advice or guidance is provided.
Languages
English
Welsh
This qualification will provide learners with the skills and underpinning knowledge required by employers in a broad range of roles where information, advice or guidance is provided.
Who Is This Course For
Those whose role involves directly giving advice and guidance to others.
Eligibility criteria applies
Levels
This apprenticeship is in Level 3 and 4
Programme Elements
Level 3 or 4 Diploma in Information, Advice and Guidance
Essential Skills Wales
Topics Covered
Manage personal caseload
Manage own professional development within an organisation
Support clients to make use of the advice and guidance service
Establish communication with clients
Professional practice and legislative requirements for advice, guidance and employment related services in Wales
What Next?
Our Business Development Team are able to guide you through the next steps.
How We Can Help You
Career Opportunities for Learners
Our Jobs Growth Wales+ Employment Strand allows you to find a full-time or part-time position that’s tailored for you.
Commercial Training Courses
Whether you want to book a training course for yourself, a colleague or a whole team, we can deliver in a style that suits you.
Apprenticeships for All
Learners gain industry expertise and earn a nationally recognised qualification (Level 2-5) while working.
Our Apprenticeship Clients
