Apprenticeship assessor Hayley is passionate about supporting others

Health and Social Care Apprenticeships assessor Hayley Walters’ passion for supporting others makes her stand out from the crowd.

Hayley, 32, who works for Itec Training Solutions in Cardiff, is using the valuable knowledge she gained from 13 years working in nursing homes and health and social care settings to benefit learners, colleagues and her employer.

She has been praised for going above and beyond for her learners, sharing best practice and being the point of contact for new trainee assessors.

Now Hayley has been shortlisted for the Work-based Learning Practitioner of the Year Award at the prestigious Apprenticeship Awards Cymru 2022. The winners will be announced at a virtual awards ceremony on November 10.

The awards highlight the outstanding achievements, during unprecedented times, of employers, apprentices and work-based learning practitioners.

Highlight of the year for apprentices, employers and work-based learning providers and practitioners, the awards are organised by the Welsh Government and supported by the National Training Federation for Wales (NTfW). Headline sponsor for the third year is Openreach.

Hayley understands the positive impact that her own continuous improvement has on learners, which is highlighted by the work she has done to develop the new Health and Social Care qualification and support Itec Training Solutions’ assessor team.

She identified improvements to support and enhance the learner journey at Levels 2 and 3 and make delivery more interactive and engaging for colleagues, learners and the business.

“Hayley has been on a journey of continuous professional development since leaving school and is a true role model to others,” said Hannah Barron, Itec’s human resources manager.

Read the full blog on the NTfW Website here.