Reception Administrator
Salary Banding: £21,840
Base: Cardiff
Contract type: Full time, Permanent.
Hours of work: Monday to Friday 9:00am to 4:30pm.
This role is subject to a DBS check. The cost of the DBS check will be met by the company.
Itec operates as an equal opportunities employer, and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions, or trade union membership.
Itec reserves the right to close this vacancy sooner if a large number of suitable applications are received. Therefore, we encourage early applications to ensure consideration for this post.
What are the core responsibilities of this role?
- Handle incoming calls, direct them appropriately, and ensure messages are delivered to the correct staff member.
- Perform general office tasks such as filing, photocopying, and faxing.
- Assist the team with various administrative duties.
- Manage both incoming and outgoing mail.
- Ensure adherence to centre security protocols.
- Provide support with the learner allowance processes.
- Greet visitors promptly, courteously, and in a friendly manner.
- Help manage meeting room bookings, ensuring optimal use of available spaces to meet business needs.
- Provide administrative support to the business as needed.
What skills and experience are we looking for in potential applicants?
Essential
- Minimum two GCSE’s Maths and English (Grade C and above)
- Willingness to undergo a DBS check (cost covered by the company)
Desirable
- Reception or Administrative experience
Why Work with us
- Leading provider of work-based learning programmes for 40 years.
- Employee-Owned organisation.
- Investors in People Gold.
- Disability Confident Leader.
- Living Wage Employer.
As an Employee-Owned business, our people are our main asset, and everyone has a say in the direction that the business is heading. As a valued employee owner, you will be entitled to receive the below corporate benefits:
- Contributory Pension Scheme.
- Being an employee owner as part of the EOT.
- 30 days annual leave plus bank holidays and Christmas shutdown.
- Annual bonus (subject to qualifying criteria).
- Life Assurance.
- Personal development and career opportunities.
- Employee Mental Health first aiders.
- Employee Assistance Programme.
- Medicash – Healthcare scheme.
- Length of Service Payment Scheme.
- Employee of Month Awards.
- Discounts on Gym Membership and fitness products discounts.
- Travel expenses and business mileage.
- Cycle to Work Scheme.
- Social & Charity Events.
- Refer a Friend Payment Scheme.
- NUS/ Totum discount card.
The most tangible advantage of being an Employee Ownership Trust is our annual bonus; this percentage is determined by the overall performance of the organisation and subject to qualifying criteria.
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