Training Coordinator

Salary Banding: £25,000 – £27,820 dependant on skills and experience

Location: London EC2Y 8AD

Contract type:   Full-time, permanent

Working hours: 35 hours a week, Monday to Friday, 9.00 a.m.– 5.00 p.m.

This role is subject to a DBS check. The cost of the DBS check will be met by the company.

Itec operates as an equal opportunity’s employer, and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions, or trade union membership.

Itec reserves the right to close this vacancy sooner if a large number of suitable applications are received. Therefore, we encourage early applications to ensure consideration for this post.

Should you not hear from us two weeks after your application, unfortunately, you have been unsuccessful.

What are the core responsibilities of this role?

  • Responsible for working with programme managers and the operation manager to coordinate group training, apprenticeships, and individual programme events across the UK and internationally.
  • Ensuring all group training, apprenticeship, and individual programme materials are saved in the client folder for easy access for future events.
  • Responsible for collating group training, apprenticeship, and individual programme evaluation feedback and sending it on to relevant team members for review in a timely manner.
  • Ensuring the quality of data, monitoring information contained in CRM, and ensuring information is accurate and complete.
  • Responsible for contacting clients and facilitators to arrange training events to update details and identify current needs and potential opportunities. Passing on relevant team members in a timely manner
  • Accountable for identifying operational specifications and developing reporting solutions to drive performance management.

What skills and experience are we looking for in potential applicants?

Essential

  • Experience of working in a target driven commercial environment
  • Experience within customer service / sales / telesales
  • Experience of working with CRM

Desirable

  • Experience of working across sectors and industries

Why Work with us 

Itec is an Employee-Owned organisation. Our unique status allows our employees to have greater engagement and ownership in the future growth and success of Itec. At Itec we are passionate about our people and collaborative in the way we work. We are: –

  • Leading provider of work-based learning programmes for 40 years.
  • Employee-Owned organisation
  • Investors in People Gold
  • Disability Confident Leader
  • Living Wage Employer

As an Employee-Owned business, our people are our main asset, and everyone has a say in the direction that the business is heading.  As a valued employee owner, you will be entitled to receive the below corporate benefits:

  • Contributory Pension Scheme
  • Being an employee owner as part of the EOT
  • 30 days annual leave plus bank holidays and Christmas shutdown.
  • Annual bonus (subject to qualifying criteria)
  • Life Assurance
  • Personal development and career opportunities
  • Employee Mental Health first aiders
  • Employee Assistance Programme
  • Medicash – Healthcare scheme
  • Length of Service Payment Scheme
  • Employee of Month Awards.
  • Discounts on Gym Membership and fitness products discounts
  • Travel expenses and business mileage
  • Cycle to Work Scheme
  • Social & Charity Events
  • Refer a Friend Payment Scheme
  • NUS/ Totum discount card

The most tangible advantage of being an Employee Ownership Trust is our annual bonus; this percentage is determined by the overall performance of the organisation and subject to qualifying criteria.