Reception and Booking Assistant JGW+

Job Growth Wales+ is for those aged 16-19 who are not in full-time education, employment, or training.

Job Opportunity JGW+

Position Available: Reception and Booking Assistant
Employer:  Cardiff City House of Sport
Location:  Cardiff

Hours of Work: Full time
Salary: National Minimum Wage

Responsibilities and Duties

  •  Input bookings onto booking system – EZ Facility, following procedures
  • Understand and nurture existing client relationships
  • Conduct follow-up booking procedures
  • Maintain client database records
  • Liaise with clients in regards to payment options
  • Handling payments including banking
  • Answering telephone calls
  •  Manage general email enquiries
  •  Keeping accurate records of calls and taking messages when required
  •  Hosting – Tea and Coffee. Facility tours to potential customers
  •  General office appearance
  •  Responsibility of handling all daily Mail and Postage
  •  Assist any face to face enquires

Key Qualities Required

  • Excellent communication skills and telephone manner
  • ·Can work very well both independently and as part of a team within a fast paced environment
  •  Computer literate with high attention to detail
  • ·Pro-active approach

How to apply

Please send your CV along with a description of why you think you would be suitable for this Job Growth Wales position +, to

Please also include a contact number so we can call you to discuss interview dates.