Citizens Advice Trainee – JGW+

Placement opportunity- JGW+

Job Growth Wales+ is for those aged 16-18 who are not in full-time education, employment, or training.

Position available:
Citizens Advice Trainee
Employer: Citizens Advice
Location: Portland Buildings, Commercial St, Pontypool NP4 6JS
Hours of Work: 35
Salary: Up to £55 per week


  • Administration
  • Support the Team with general administrative tasks
  • Potential data inputting
  • Filing information
  • Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
  • Abide by data security and information assurance guidelines
  • Ensure that work undertaken reflects and supports the Citizens Advice service’s equality and diversity strategy
  • Any other relevant administrative and support duties required to ensure the smooth running of the charity



We are looking for a dedicated, hard-working person who is passionate about customer service. Always striving to learn and displaying a pro-active can-do attitude. The key skills we are looking for include:

  • Good communication skills
  • A polite, professional and friendly manner is essential
  • Able to work under pressure and to deadlines.
  • Punctual and reliable
  • Able to work to consistently high standards
  • Cooperative and a team player
  • Eager to learn

How to apply

Please send your CV along with a description of why you think you would be suitable for this Job Growth Wales position +, to

Please also include a contact number so we can call you to discuss interview dates.