Citizens Advice Trainee – JGW+

JGW+ Level: Level 1 for Customer Service/Admin
Employer: Citizens Advice
Location: Portland Buildings, Commercial St, Pontypool NP4 6JS
Hours of Work: 35
Salary: £55 per week
Positions Available: 2

Administrative Trainee at Citizens advice, Pontypool

The trainee will carry out a range of administrative support to the Team in order that the services they provide to their clients to meet their needs.

Please send your CV along with a description of why you think you would be suitable for this Job Growth Wales +  position, to

Please also include a contact number so we can call you to discuss interview dates.


  • Administration
  • Support the Team with general administrative tasks
  • Potential data inputting
  • Filing information
  • Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
  • Abide by data security and information assurance guidelines
  • Ensure that work undertaken reflects and supports the Citizens Advice service’s equality and diversity strategy
  • Any other relevant administrative and support duties required to ensure the smooth running of the charity


We are looking for a dedicated, hard-working trainee. Always striving to learn and displaying a pro-active can-do attitude.

  • Good communication skills
  • A polite, professional and friendly manner is essential
  • Able to work under pressure and to deadlines.
  • Punctual and reliable
  • Able to work to consistently high standards
  • Cooperative and a team player
  • Eager to learn