Centre Administrator

Salary Banding:        £20,800

Location:                    Abergavenny and Abertillery

Contract type:           Full-time, permanent

Working hours:         35 Hours a week, Monday to Friday 9.00am – 4.30pm

This role is subject to a DBS check. The cost of the DBS check will be met by the company.

Itec operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions, or trade union membership.

Itec reserve the right to close this vacancy sooner if a large number of suitable applications are received. Therefore, we encourage early applications to ensure consideration for this post.

What are the core responsibilities of this role?

  • Responsible for answering and transferring calls.
  • Ensure that messages are passed to the relevant members of staff as soon as practicable.
  • Ensuring a clean and tidy working environment
  • Responsible for general offices duties, including, Filing, Photocopying, Faxing
  • Assist the team with administrative tasks.
  • Dealing with incoming and outgoing post
  • Ensure that centre security procedures are followed.
  • Supporting with the learner allowance processes
  • Receive visitors in an efficient, courteous, and friendly manner.
  • Support with managing the booking of all meeting rooms ensuring that best use of available space is made, and business needs are met.
  • To support administration function of the business as required

What skills and experience are we looking for in potential applicants?


  • Minimum two GCSE’s Maths and English (Grade C and above)


  • Reception / Administration Experience

Why Work for Us

Itec is an Employee-Owned organisation. Our unique status allows our employees to have greater engagement and ownership in the future growth and success of Itec. At Itec we are passionate about our people and collaborative in the way we work. We are: –

  • Leading provider of work-based learning programmes for 40 years.
  • Employee-Owned organisation
  • Investors in People Gold
  • Disability Confident Leader
  • Living Wage Employer

As an Employee-Owned business, our people are our main asset, and everyone has a say in the direction that the business is heading.  As a valued employee owner, you will be entitled to receive the below corporate benefits:

  • Contributory Pension Scheme
  • Being an employee owner as part of the EOT
  • 30 days annual leave plus bank holidays and Christmas shutdown.
  • Annual bonus (subject to qualifying criteria)
  • Life Assurance
  • Personal development and career opportunities
  • Employee Mental Health first aiders
  • Employee Assistance Programme
  • Medicash – Healthcare scheme
  • Length of Service Payment Scheme
  • Employee of Month Awards.
  • Discounts on Gym Membership and fitness products discounts
  • Travel expenses and business mileage
  • Cycle to Work Scheme
  • Social & Charity Events
  • Refer a Friend Payment Scheme
  • NUS/ Totum discount card

The most tangible advantage of being an Employee Ownership Trust is our annual bonus; this percentage is determined by the overall performance of the organisation and subject to qualifying criteria.

Should you not hear from us 2 weeks after application, unfortunately you have been unsuccessful.