Operations Management
Enhance your leaders to new heights with our comprehensive Operations Management programme designed for senior leaders.
Course overview
At a glance
Workshops are led by industry experts and tailored to meet the unique needs of your organisation. With modules that focus on effective communication, team leadership, and critical decision-making, your employees will be equipped to drive operational excellence and contribute to your company’s success.
Language
English
Who Is This Course For
Leaders in senior positions – you would usually be responsible for managing a department or a function.
Eligibility criteria applies:
- Learners must be in a role where they are able to apply the skills of the apprenticehsip
- Spend 50% of working hours in England
- Be employed on PAYE (not self-employed or freelance)
- Should not have the same or higher-level qualification in the same area
Programme Elements
Operations Manager / Department Manager Level 5:
- 18- month delivery programme
- Learners will attend an online workshop and have a one-to-one session with their mentor every six weeks.
- After each session learners will need to complete a reflective account looking at what they have taken from the workshop, and how this new knowledge has or could be used within their job role.
- Using work-based examples and supporting product evidence, will help build their portfolio and show the understanding of the criteria covered in the workshop.
- Undertake EPA (End-point Assessment).
Topics Covered
We are pleased to be able to cover:
- Time Management
- Understanding Personal Professional and Emotional Intelligence Development
- Personal Brand, Influencing, and Negotiation Skills
- Effective Communication
- Leading Teams
- Managing Teams
- Budgeting and Finance
- Project Management
- Operational Planning and Change Management
- Operational and Strategic Management
- Critical Thinking and Decision Making
What Next?
On completion, apprentices may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support their professional career development and progression.
Funding Available:
Operations Management Level 5 programme cost per delegate: £7,000.
Delegate cost if you work for a ‘small employer’: £350 + VAT (5% of cost, Government grant covers 95%).
Delegate cost if you work for a ‘large employer’: Fully funded through the Apprenticeship Levy. (Once the levy has been spent, you only pay 5% of any additional programme costs).
*To qualify for the grant as a small employer, your payroll cost must be less than £3 Million. If your payroll is over this, then you will be a levy funded employer.
How We Can Help You
Career Opportunities for Learners
Our Jobs Growth Wales+ Employment Strand allows you to find a full-time or part-time position that’s tailored for you.
Commercial Training Courses
Whether you want to book a training course for yourself, a colleague or a whole team, we can deliver in a style that suits you.
Apprenticeships for All
Learners gain industry expertise and earn a nationally recognised qualification (Level 2-5) while working.