Operations Management

Enhance your leaders to new heights with our comprehensive Operations Management programme designed for senior leaders. 

Course overview

At a glance

Workshops are led by industry experts and tailored to meet the unique needs of your organisation. With modules that focus on effective communication, team leadership, and critical decision-making, your employees will be equipped to drive operational excellence and contribute to your company’s success.

Language

English 

Who Is This Course For

Leaders in senior positions – you would usually be responsible for managing a department or a function.

Eligibility criteria applies:

  • Learners must be in a role where they are able to apply the skills of the apprenticehsip
  • Spend 50% of working hours in England
  • Be employed on PAYE (not self-employed or freelance)
  • Should not have the same or higher-level qualification in the same area

Programme Elements

Operations Manager / Department Manager Level 5:

  • 18- month delivery programme
  • Learners will attend an online workshop and have a one-to-one session with their mentor every six weeks.
  • After each session learners will need to complete a reflective account looking at what they have taken from the workshop, and how this new knowledge has or could be used within their job role.
  • Using work-based examples and supporting product evidence, will help build their portfolio and show the understanding of the criteria covered in the workshop.
  • Undertake EPA (End-point Assessment).

Topics Covered

We are pleased to be able to cover:

  • Time Management
  • Understanding Personal Professional and Emotional Intelligence Development
  • Personal Brand, Influencing, and Negotiation Skills
  • Effective Communication
  • Leading Teams
  • Managing Teams
  • Budgeting and Finance
  • Project Management
  • Operational Planning and Change Management
  • Operational and Strategic Management
  • Critical Thinking and Decision Making

What Next?

​On completion, apprentices may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support their professional career development and progression.

Funding Available:

Operations Management Level 5 programme cost per delegate: £7,000.

Delegate cost if you work for a ‘small employer’£350 + VAT (5% of cost, Government grant covers 95%).

Delegate cost if you work for a ‘large employer’Fully funded through the Apprenticeship Levy. (Once the levy has been spent, you only pay 5% of any additional programme costs).

*To qualify for the grant as a small employer, your payroll cost must be less than £3 Million. If your payroll is over this, then you will be a levy funded employer.

How We Can Help You

Career Opportunities for Learners

Our Jobs Growth Wales+ Employment Strand allows you to find a full-time or part-time position that’s tailored for you.

Commercial Training Courses

Whether you want to book a training course for yourself, a colleague or a whole team, we can deliver in a style that suits you.

Apprenticeships for All

Learners gain industry expertise and earn a nationally recognised qualification (Level 2-5) while working.

Our Apprenticeship Clients