Focus groups

Do you know what your customers are thinking and feeling? A focus group can help you find out. A well run focus group can give you valuable insights and help you plan better products and services. This practical course will teach you how to run a focus group give you the skills you need to set up and run great focus groups.
Contact Us

Contact one of our Training Coordinators on 020 7490 3030, e-mail training@itecskills.ac.uk or through the contact us form for more information and a quote.

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Course Details

Course Outline

Finance for Non Financial Managers Course in London

You will learn:

Financial accounts

  • Profit and loss accounts and how to understand them.
  • Reading an income and expenditure account and analysing the finance flows within your organisation.
  • Cash and accruals accounting showing how each is used.
  • Terminology associated with income and expenditure accounting.
  • Communicating effectively with finance professionals.
  • Analysing trends in financial flows and formulating appropriate questions.
  • Reading a balance sheet and analysing the financial position of the organisation.
  • How an asset register is used
  • Analysing your accounts.
  • Constructing a cash flow statement from narrative information.
  • The different rules for charity accounting under the Charity SORP and the presentation of company and housing association accounts.

Management accounts

  • The budgeting process.
  • How budgeting relates to strategic objectives and good governance
  • Constructing a budget.
  • Estimating costs and income accurately for budget purposes.
  • Using management accounts to understand the past and forecast the future.
  • Cost centres – understanding how they are used in your organisation.
  • Nominal, purchase and sales ledgers.
  • Using benchmarking in constructing a budget.
  • Distinguishing between fixed and variable costs.
  • Using the concepts of break-even pricing.
  • A template to forecast the effects of changing costs, sales volume and price.
  • Evaluating opportunity costs.
  • A year of free support.
Who Is This Course For?
This course is for managers, board members and budget holders across all sectors who need to know about organisational finance to help improve the profitability and performance of their business. Finance for non-financial managers is suitable for people who have little or no knowledge of finance.

The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

What Will This Course Help Me Do : Learning Outcomes?

You will be able to interpret your organisation’s financial documents and how your budget fits in. You will be able to analyse your accounts, enabling you to make informed business decisions.

Our Finance for non-financial managers training will give you an understanding of basic financial tools as well as some useful spreadsheets to take away. You will come away more confident and able to communicate on equal terms with financial professionals including your treasurer, finance officer or accountant.

“Really enjoyed it, came away feeling informed. Great to have a good guide to take away.”

 

VD, Turning Point
“I have learnt valuable methods which will help for future focus groups. The centre is a really nice venue and well located.”

 

DB, Hackney Homes Ltd
“I approached the course wanting to have more confidence and facilitate a focus group and I feel I have left having achieved this. The trainer was excellent and had a lovely training environment. ”

MF, Kent County Council
“Great course – practical and based on my needs. I will now be able to run focus groups with confidence.”

AM, London Borough of Islington
“A huge amount achieved in one day! The trainer was extremely professional with an ability to maintain everyones interest.”

GG, Touchstone

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